Privacy Policy

Your privacy matters to us. This policy explains how ivonarethlusqo collects, uses, and protects your personal information when you use our business acquisition platform.

Last Updated: March 15, 2025 - This policy complies with Australian Privacy Principles under the Privacy Act 1988 and has been updated to reflect our current practices and legal requirements.

Information We Collect

ivonarethlusqo collects various types of information to provide you with our business acquisition services and improve your experience on our platform. We collect this information through different methods and for specific purposes outlined below.

Personal identification information including name, email address, phone number, and business address when you register for our services
Financial information such as income verification, credit history, and banking details for business loan pre-qualifications
Professional information including your business experience, industry preferences, and investment capacity
Technical information such as IP address, browser type, device information, and usage patterns on our website
Communication records including emails, phone calls, and chat conversations with our team
Location data to help match you with relevant business opportunities in your preferred areas

We only collect information that is necessary for providing our services or required by Australian law. You can choose not to provide certain information, but this may limit our ability to offer personalized business recommendations.

How We Use Your Information

Your information helps us provide tailored business acquisition services and maintain the security and functionality of our platform. We use your data responsibly and only for legitimate business purposes.

Matching you with suitable business opportunities based on your preferences and financial capacity
Processing applications for business listings and facilitating communications between buyers and sellers
Conducting due diligence checks and verifying information for transaction security
Providing customer support and responding to your inquiries about our services
Sending relevant updates about business opportunities, market trends, and platform improvements
Analyzing platform usage to improve our services and develop new features
Complying with legal obligations including anti-money laundering and taxation requirements

We never sell your personal information to third parties for marketing purposes. Any processing of your data is conducted in accordance with Australian Privacy Principles and international data protection standards.

Information Sharing and Disclosure

ivonarethlusqo shares your information only when necessary to provide our services or when required by law. We maintain strict controls over how your data is shared and with whom.

With business sellers when you express interest in their listings, limited to contact information and basic qualification details
With financial institutions and lenders when you request financing assistance, only after obtaining your explicit consent
With professional advisors including lawyers and accountants who assist with transaction processes
With service providers who support our platform operations, under strict confidentiality agreements
With government agencies when required by Australian law or court orders
With law enforcement in cases of suspected fraud or illegal activity

Before sharing your information with third parties for service delivery, we ensure they have appropriate data protection measures in place and are bound by confidentiality obligations similar to our own.

We may also share aggregated, non-personally identifiable information about platform usage and market trends with business partners and industry publications to support market research and development.

Data Security and Protection

Protecting your personal information is our top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

End-to-end encryption for all data transmissions and storage of sensitive financial information
Multi-factor authentication requirements for accessing your account and sensitive areas of our platform
Regular security audits and penetration testing by independent cybersecurity experts
Staff training on data protection procedures and limited access to personal information on a need-to-know basis
Secure data centers in Australia with 24/7 monitoring and backup systems
Automatic logout procedures and session management to prevent unauthorized access

Despite our robust security measures, no system is completely immune to security breaches. In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and take immediate steps to minimize any potential impact.

You can enhance your account security by using strong passwords, enabling two-factor authentication, and regularly reviewing your account activity. Never share your login credentials with others.

Your Rights and Choices

Under Australian privacy law, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

Access your personal information and receive a copy of the data we hold about you
Correct any inaccurate or outdated information in your profile or account
Request deletion of your personal information, subject to legal retention requirements
Object to certain types of data processing, including direct marketing communications
Request data portability to transfer your information to another service provider
Withdraw consent for data processing where consent is the legal basis for processing

To exercise these rights, contact our privacy team at info@ivonarethlusqo.com with your request. We will respond within 30 days and may need to verify your identity before processing certain requests. There is no charge for most requests, though we may apply reasonable fees for excessive or repetitive requests.

You can update most of your personal information directly through your account dashboard. For more complex requests or if you need assistance, our customer support team is available to help.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and comply with legal requirements. Our retention periods vary depending on the type of information and its purpose.

Account information is retained while your account remains active and for 7 years after closure for tax and legal compliance
Transaction records are kept for 7 years as required by Australian taxation and business records legislation
Communication records are retained for 3 years to support customer service and dispute resolution
Technical logs and usage data are typically deleted after 2 years unless needed for security investigations
Marketing consent records are maintained until you withdraw consent, then deleted within 30 days

When we no longer need your information, we securely delete it using industry-standard data destruction methods. Some information may be retained in anonymized form for statistical analysis and service improvement purposes.

If you close your account, we will delete your personal information according to our retention schedule. However, some information may need to be retained longer for legal compliance or legitimate business interests.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze platform usage, and provide personalized content. You have control over how cookies are used on your device.

Essential cookies that are necessary for website functionality and cannot be disabled
Analytics cookies that help us understand how visitors interact with our platform
Preference cookies that remember your settings and personalize your experience
Marketing cookies that track your interests to provide relevant business opportunities

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect website functionality and your ability to access some features of our platform.

We use Google Analytics and similar services to analyze website traffic. These services may collect information about your visits to our site and other websites to provide us with insights about user behavior.

Contact Our Privacy Team

If you have questions about this privacy policy or want to exercise your rights, our privacy team is here to help.

Address: 11/42 Scottsdale Dr, Robina QLD 4226, Australia

Phone: +61435600610

Email: info@ivonarethlusqo.com

Our privacy team responds to inquiries within 5 business days and is available Monday through Friday, 9 AM to 5 PM AEST.